Connect Your External Services

What Are External Service Connections?

wiiiv expands your workflow capabilities by integrating with various services. It automatically extracts connection details from backend API documents registered in Knowledge, sends emails via Gmail, delivers notifications through Slack, creates events in Google Calendar, and files issues in Jira — all with a single conversational request.

You only need to set up each connection once. After that, wiiiv automatically determines which service to use based on the conversation context.

Where Do I Find It?

Click the ⚙️ Settings icon at the bottom of the left sidebar, then select the "Connections" tab at the top to open the external service connections screen.

Automatic Backend API Connection

wiiiv automatically recognizes backend API documents among those registered on the Knowledge page. When a document contains 3 or more HTTP methods (GET/POST/PUT/DELETE) and specifies a Base URL, a card is automatically created in the Internal Backend API section of the Connections page.

You don't need to create connections manually. Simply register your API documentation in Knowledge, and wiiiv will extract the service name and Base URL to create the connection card for you.

Registering Credentials

After the card is created, you need to register the API's ID/Password. Click the Change Credentials button at the bottom of the card to open the input form. Once credentials are registered, wiiiv automatically handles authentication when calling the API during conversations.

Credential Input Screen

Clicking Change Credentials opens the input form shown below. Enter the backend API's ID and Password, then click Save to complete registration.

Connection Test

After registering credentials, wiiiv automatically performs a connection test. When the Connected badge appears on the card, the connection is working properly. You can then freely use the API in conversations.

One-Click Connection: OAuth Login

Google and Microsoft 365 support OAuth. Click the "🔗 One Click" button on the card to navigate to the service's login screen. Sign in and grant permissions to complete the connection. No separate keys or tokens required.

Google — Gmail, Calendar, Drive

Connecting your Google account enables wiiiv to use the following features:

• Gmail — Read and send emails
• Google Calendar — View and create events
• Google Drive — Access files, read documents

Microsoft 365 — Outlook, Calendar

Connecting your Microsoft account enables Outlook email and calendar management. This is the ideal choice if your organization uses Microsoft 365.

After connecting, the card displays a Connected badge. Expand the card to view the connected email and granted permissions.

Messenger Connections

Connecting a messenger allows wiiiv to send notifications during conversations or automatically deliver results when a workflow completes.

Slack

There are two ways to connect Slack. Bot Token (recommended) can send messages to multiple channels, while Webhook URL is limited to a single channel but easier to set up. If both are registered, Bot Token takes priority.

Discord / Telegram (Pro)

Discord connects via Webhook URL or Bot Token. Telegram connects using a Bot Token from BotFather and a Chat ID. These services are available on the Pro plan.

Collaboration Tool Connections (Pro)

Once you connect project management and documentation tools, you can handle requests like "create a Notion page with this content" or "file this bug as a Jira issue" directly in conversation.

In-Conversation Connection Guidance

You don't need to connect services in advance. When wiiiv detects that an external service is needed during conversation, it presents the relevant connection card directly in the chat.

Clicking a card takes you to the OAuth login screen or directly to the service in settings. Once connected, your original request continues processing.

Security and Credentials

All credentials (tokens, passwords, API keys) are stored encrypted. After registration, the original values cannot be retrieved. If a token expires or changes, delete the existing connection and register a new one.

Connection Management

• Delete — Remove credentials using the 🗑 button on the card
• Edit — Manual entry methods can be modified using the ✏️ button
• Reconnect — OAuth connections are refreshed by logging in again

Community vs Pro

Most core connections are available on the Community (free) plan. The Pro plan provides additional services and removes limitations.